Pulse8 is a Devon based internet services provider offering standard broadband, fibre and superfast fibre to businesses and homes. They also offer a range of other internet related services.
Below we look at reviews for the company along with the plans they offer, how much they cost and other key things you need to know to help you decide which business broadband provider is right for your business.
Pulse8 Broadband Reviews
Below we look at reviews for Pulse8 Broadband from a variety of websites. Please keep in mind that these reviews are for all of Pulse8 Broadband’s services and so may not fully reflect their business offerings.
- Trustpilot: 6.7 out of 10 based on 5 reviews (Business Only)
- Facebook: 4.6 out of 5 based on 9 users.
Pulse8 Broadband Business Broadband Plans, Packages & Prices
Pulse8 Broadband currently has 5 business broadband plans they are:
XL Plus
- Price: £20/mo
- Line rental: £6.80/mo
- Download Speed: Up to 17Mbps
- Upload Speed: Up to 1Mbps
- Usage: Unlimited
XL Pro
- Price: £36/mo
- Line rental: £6.80/mo
- Download Speed: Up to 15Mbps
- Upload Speed: Up to 2Mbps
- Usage: Unlimited
38Mbps Unlimited Biz Fibre
- Price: £41.40/mo
- Download Speed: Up to 38Mbps
- Upload Speed: Up to 10Mbps
- Usage: Unlimited
76Mbps Unlimited Biz Fibre
- Price: £45.90/mo
- Download Speed: Up to 76Mbps
- Upload Speed: Up to 20Mbps
- Usage: Unlimited
Note plans, packages, speeds, and prices were all accurate at the time of publication (22 May 2018) but may have changed since then. Please check Pulse8 Broadband’s website for the latest.
Pulse8 Broadband Business Broadband Speed
Pulse8 Broadband’s 5 plans come with 4 different advertised speeds.
- Regular Broadband: Up to 15Mbps download / 2Mbps upload
- Regular Broadband: Up to 17Mbps download / 1Mbps upload
- Fibre: Up to 38Mbps download / 10Mbps upload
- Superfast Fibre: Up to 76Mbps download / 20Mbps upload
Pulse8 Broadband Background
Pulse8 is a Devon based internet service provider who bases all their operations including support in the UK. They offer a small range of broadband services which include standard broadband, fibreoptic broadband, and superfast fibre.
Their wider business offers a host of other internet services and communication tools including line rental, mobile phone rental, web hosting, email hosting, domains, digital marketing and more.
Pulse8 offer three levels of care:
- Level 1 – response by the end of the next working day and resolved by the end of the next working day
- Level 2 – response within 4 hours and resolve by the end of the next working day
- Level 3 – resolve by the end of the day if reported by 12.59pm
Switching To Pulse8 Broadband Business Broadband
If you want to switch to Pulse8 you can complete an online order form or contact them on 0800 042 8888.
Pulse8 Broadband Business Broadband Installation
There is no information about Pulse8 installation services except that they do not advise self-install unless you have had a new VDSL faceplate install by an Openreach engineer.
Additional Business Services From Pulse8 Broadband
The following are included as standard for all business broadband packages:
- 30-day rolling contract
Optional extra broadband-related services include:
- Upgraded care level
- Symantec virus checker
- Fixed IP address
- Answer 1571 Basic
- Answer 1571 Advanced
Other business products and service:
- Phone line rental
- Mobile phone rental
- Unified communications
- Web hosting
- Email hosting
- Domains
- Virtual private servers
- Webguard
- Personalised Secure Server (SSL)
- Domain privacy
- Search Engine Optimisation
- Web design and development
- Email marketing
Pulse8 Broadband Business Broadband Availability
Pulse8 Broadband business broadband is available throughout most of the UK, although not all locations will have higher speed fibre available. You can check using your postcode on their website.
Pulse8 Broadband Business Broadband Support, Customer Service, & Reporting Faults
You can phone 0800 042 8888 (Monday-Friday 8.30am-5.30pm) to report a fault and/or issue with your service. Alternatively, you can contact them by email here.
Pulse8 Broadband Business Broadband Contact
You can get in contact with Pulse8 Broadband using the following number:
0800 042 8888 available Monday-Friday 8.30am-5.30pm
Website: https://pulse8broadband.co.uk
Pulse8 Broadband Business Broadband Pros/Cons
Pros
- 30-day rolling contract
- Offers a range of other internet and support services
Cons
- Lots of hidden extras or add-ons
- Only brief information is available online
- Relatively few customer reviews