Community Fibre is a small independent broadband provider who offers fast broadband in parts of London and installs their own superfast fibre-optic lines. Below we look at reviews for the company along with the plans they offer, how much they cost and other key things you need to know to help you decide which business broadband provider is right for your business.
Community Fibre Reviews
Below we look at reviews for Community Fibre from a variety of websites. Please keep in mind that these reviews are for all of Community Fibre’s services and so may not fully reflect their business offerings.
- Trustpilot: 9.5 of 10 based on 427 reviews.
- Facebook: 5 out of 5 based on 2 users.
Community Fibre BusinessFibre.co.uk Score: 9.8 out of 10 (average of scores above)
Community Fibre Business Broadband Plans, Packages & Prices
Community Fibre currently has 4 business broadband plans they are:
Basic
- Price: £40/mo
- Download Speed: Up to 40Mbps
- Upload Speed: Up to 40Mbps
- Usage: Unlimited
Ultrafast
- Price: £80/mo
- Download Speed: Up to 300Mbps
- Upload Speed: Up to 300Mbps
- Usage: Unlimited
Gigafast
- Price: £200/mo
- Download Speed: Up to 1Gbps
- Upload Speed: Up to 1Gbps
- Usage: Unlimited
10Gigafast
- Price: not yet available so no price, contact them for more information
- Download Speed: Up to 10Gbps
- Upload Speed: Up to 10Gbps
- Usage: Unlimited
Prices exclude VAT.
Note plans, packages, speeds and prices were all accurate at the time of publication (19 June 2018) but may have changed since then. Please check Community Fibre’s website for the latest.
Community Fibre Business Broadband Speed
Community Fibre’s 4 plans come with 4 different advertised speeds.
- Basic: Up to 40Mbps upload and download
- Ultrafast: Up to 300Mbps upload and download
- Gigafast: Up to 1Gbps upload and download
- 10Gigafast: Up to 10Gbps upload and download
Community Fibre Background
Community Fibre is a small London based broadband provider. They are relatively new to the market and they only cover small parts of London, but their coverage is growing all the time.
Community Fibre’s coverage area is small due to them installing all their own lines direct to the premises as Fibre to the Premises (FTTP) which gives them greater control of their network. This enables Community Fibre to set their own speeds and offer no throttling or traffic management.
Community Fibre offers 24/7 business support. They currently offer 3 simple broadband packages and will soon be introducing a fourth package that offers speeds up to 10Gbps. They offer no other services or products.
Switching To Community Fibre Business Broadband
If you want to switch to Community Fibre then you can either complete their online form and they will contact you, or call 0800 082 0770.
Community Fibre Business Broadband Installation
There are no details about Community Fibre’s installation service or timescales, except they state quick installation.
Additional Business Services From Community Fibre
The following are included as standard for all business broadband packages:
- Ultrafast full-fibre broadband
- Community Fibre’s independent fibre-optic line
- Static IP address
- 24/7 business support
- SLAs with money back guarantees
- Quick installation
- No throttling or traffic management
Other business products and service: Community Fibre does not offer any other services.
Community Fibre Business Broadband Availability
Community Fibre’s business broadband is only available in selected parts of London. You can check using your postcode on their website to see if it is available in your area.
Community Fibre Business Broadband Support, Customer Service, & Reporting Faults
You can phone 0800 082 0770 (available 24/7) to report a fault and/or issue with your service.
Community Fibre Business Broadband Contact
You can get in contact with Community Fibre using the following number:
0800 082 0770
Website: https://communityfibre.co.uk/business
Community Fibre Business Broadband Pros/Cons
Pros
- Independent fibre-optic lines that have no throttling or traffic management
- Introducing 10Gbps package
- 24/7 business support
- Highly rated customer reviews
Cons
- Only cover a small area of London at present
- Limited information available on packages and support
- Only provides broadband and no other services