If your business or call centre is handling large volumes of calls or lots of simple queries, then an AI receptionist could be a cost-effective solution for you.
An AI receptionist can assist you in handling more inbound calls, resolving routine queries, and routing calls more effectively.
It can support growing businesses in handling call increases without increasing headcount, and it can assist businesses in freeing up staff to handle more complex queries.
The table below gives a quick price comparison of the top UK providers for AI receptionists.
| Company | Price |
|---|---|
| Telappliant | £199 |
| Vonage | Not stated |
| RingCentral | £32 |
* The facts and figures included here come from each company’s website and were accurate at the time of writing (February 2026), but may have since changed. Also, please keep in mind these may not be apples-to-apples comparisons as each provider offers different solutions. This guide should be used as a starting point for more research on your part.
Below we profile each of the companies’ services and features in a bit more detail.
Note companies are ranked in no particular order and this no way indicates one solution is better than another.
1. Telappliant
- They offer voice solutions that can incorporate AI technology to increase efficiency
- Offers an AI receptionist and call routing to handle more inbound calls
- Their SelectVoice Agent Assist is designed to greet callers, resolve routine queries and route calls
- It can manage over 30 languages and understands intent in natural language
- The knowledge bot provides information from your website
- It can take messages and forward them to the right person/department
- Includes a web portal for transcriptions
- Provides a daily email summary of calls
- Some plans offer bespoke integration and workflow automation with CRMs, booking and ticketing systems
- They offer a choice of three plans designed for different sizes of businesses, number of AI call flows and call volumes
2. Vonage
- Offers contact centre phone solutions that can automate some of your call handling
- They offer a virtual assistant to enhance customer self-serve capabilities
- Use AI voice to start customer conversations and direct calls
- Can increase your contact centre capacity without increasing headcount and provide 24hr service
- Immediately resolve straightforward and repeatable queries to free up agents
- Increase call handling times and first call resolution rates
- Natural language understanding
- Capable of running outbound phone campaigns for surveys, qualifying leads and recalls
- Omnichannel capabilities
- Provides a flexible, tailorable and compliant solution
3. RingCentral
- They offer an AI receptionist called AI Receptionist AIR that works with any phone
- It is available as an add-on feature
- Can be set up in minutes, and the AI receptionist can learn from your website, FAQs or uploaded documents
- Provides human-like conversations and human-level reasoning to help customers
- Supports English, French and Spanish languages
- Automate call handling by routing calls using names, locations and keywords
- Handle routine tasks such as capture leads, schedule appointments, manage after-hours and peak-time calls, and block spam
- Route complex questions automatically to the right teams
- It can assist you in scaling your business without recruiting additional staff
- Works with existing phone systems with no extra apps or setup required