bOnline is an online services company which provides broadband and phones services to small businesses as well as on online development tools.
Below we look at reviews for the company along with the plans they offer, how much they cost and other key things you need to know to help you decide which business broadband provider is right for your business.
bOnline Reviews
Below we look at reviews for bOnline from a variety of websites. Please keep in mind that these reviews are for all of bOnline’s services and so may not fully reflect their business offerings.
- Trustpilot: 8.8 of 10 based on 1,288 reviews
- Review Centre: 4.30 out of 5 based on 69 reviews.
- Reviews.co.uk: 4.0 out of 5 based on 83 reviews.
bOnline Business Broadband Plans, Packages & Prices
bOnline currently has 3 business broadband plans they are:
Broadband Business
- Price: £7.95 (first 6 months £0) + £13.95 line rental /mo
- Download Speed: Up to 18Mbps
- Usage: Unlimited
- Contract: 12 months
Broadband Business Plus
- Price: £16.94 + £12 line rental/mo
- Download Speed: Up to 18Mbps
- Usage: Unlimited
- Extras: Unlimited UK landline calls & 1000 mobile calling minutes
- Contract: 12 months
Broadband Fibre
- Price: £17.95 (first 6 months £5.95) + £15.95 line rental/mo
- Download Speed: Up to 40Mbps
- Usage: Unlimited
- Contract: 18 months
Note plans, packages, speeds, and prices were all accurate at the time of publication (30 April 2018) but may have changed since then. Please check bOnline’s website for the latest.
bOnline Business Broadband Speed
bOnline’s 3 plans comes with 2 different advertised speeds.
- Regular Broadband: Up to 18Mbps download
- Fibre: Up to 40Mbps download
bOnline Background
bOnline was established to help make online marketing work for small businesses and started with website design and expanded their services from there.
bOnline now offers a wide range of internet and telecommunications services to small businesses in the UK. These services include broadband, phone systems, website design, local and national SEO, domain names and email, as well as website support.
bOnline offers a price match guarantee as they believe their prices are highly competitive but if you do find cheaper landline rental charges they will match the price.
bOnline over the last 10 years have won over 25 awards including TechTrack awards, National Business Awards, and BVCA Award.
Switching To bOnline Business Broadband
If you want to switch to bOnline you will need to call them on 0203 617 9950 and select your broadband package. Once you have provided all your business details and your payment details, you will receive a welcome pack and bOnline will complete the switch for you.
bOnline Business Broadband Installation
The installation of your bOnline broadband will cause no disruption to your service and you will stay online the whole time if switching from a provider who uses a BT line. If you do not have BT line an engineer will need to connect you which will be at an additional cost.
Additional Business Services From bOnline
The following are included as standard for all business broadband packages:
- Unlimited broadband usage
- Static IP address
- Free setup and wireless router
- Mobile app
Other business products and service:
- Phone systems
- Website design
- Local and national SEO
- Domain names and email
- Website support
bOnline Business Broadband Availability
bOnline Business broadband is available throughout most of the UK, although speeds will vary depending on your location and services available.
bOnline Business Broadband Support, Customer Service, & Reporting Faults
You can phone 0203 617 9950 (Monday-Friday 9am-6pm) to report a fault and/or issue with your service. Alternatively, you can contact them by e-mail here. And you can read their online help guides here.
bOnline Business Broadband Contact
You can get in contact with bOnline using the following details:
- Customer service/report faults: 0203 617 9950, lines open Monday-Friday 9am-6pm
- Email: customerservice@bOnline.com
Website: https://www.bOnline.com/
bOnline Business Broadband Pros/Cons
Pros
- Deliver a range of online and telecommunications packages for small businesses
- Currently running introductory offers
- Offers a price match on landline rental charges
- Good customer reviews
Cons
- Does not offer enhanced broadband
- Services cater for smaller businesses only
- Fault line only open weekdays during office hours