Gigaclear is an ultrafast broadband provider for business and domestic customers in selected areas of the UK.
Below we look at reviews for the company along with the plans they offer, how much they cost and other key things you need to know to help you decide which business broadband provider is right for your business.
Gigaclear Reviews
Below we look at reviews for Gigaclear from a variety of websites. Please keep in mind that these reviews are for all of Gigaclear’s services and so may not fully reflect their business offerings.
- Trustpilot: 7.3 of 10 based on 1,646 reviews
- Broadband.co.uk: 4.1 out of 5 based on 107 reviews.
- Reviews.co.uk: 1.0 out of 5 based on 1 reviews.
Gigaclear Business Broadband Plans, Packages & Prices
Gigaclear currently has 4 business broadband plans they are:
Business 100
- Price: £85.50/mo
- Download Speed: Up to 100Mbps
- Upload Speed: Up to 100Mbps
- Usage: Unlimited
- Contract: 24 months minimum
- Activation fee: £166.67
- Installation fee: varies depending on circumstances
- Maintenance: within 3 working days
Business 250
- Price: £142.45/mo
- Download Speed: Up to 250Mbps
- Upload Speed: Up to 250Mbps
- Usage: Unlimited
- Contract: 24 months minimum
- Activation fee: £166.67
- Installation fee: varies depending on circumstances
- Maintenance: next business day
Business 500
- Price: £284.90/mo
- Download Speed: Up to 500Mbps
- Upload Speed: Up to 500Mbps
- Usage: Unlimited
- Contract: 24 months minimum
- Activation fee: £166.67
- Installation fee: varies depending on circumstances
- Maintenance: next business day
Business 1G
- Price: £477.60/mo
- Download Speed: Up to 1Gbps
- Upload Speed: Up to 1Gbps
- Usage: Unlimited
- Contract: 24 months minimum
- Activation fee: £166.67
- Installation fee: varies depending on circumstances
- Maintenance: next business day
Note plans, packages, speeds, and prices were all accurate at the time of publication (8 May 2018) but may have changed since then. Please check Gigaclear’s website for the latest.
Gigaclear Business Broadband Speed
Gigaclear’s 4 plans come with 4 different advertised speeds.
- Up to 100Mbps download / 100Mbps upload
- Up to 250Mbps download / 250Mbps upload
- Up to 500Mbps download / 500Mbps upload
- Up to 1Gbps download / 1Gbps upload
Gigaclear Background
Gigaclear was established by its founder to help tackle the issues that rural communities have with copper cable networks and to deliver a fast and reliable fibre service that is not impacted by distance.
Gigaclear only provides ultrafast broadband with speeds between 100Mbps to 1Gbps through a pure fibre network. They pride themselves in delivering ultrafast, reliable, and unlimited broadband.
They tailor their broadband packages to their customers’ needs giving them the flexibility to bespoke their services to meet customers’ budgets.
Gigaclear is still expanding its network so it is not available in all areas of the UK yet. They are asking businesses that are interested in joining Gigaclear outside of their network area to register their interest on their website.
Switching To Gigaclear Business Broadband
If you want to switch to Gigaclear you can check the availability of their network in your area on their website. If they are servicing your area you can purchase one of their packages online or call them to discuss your requirements.
Gigaclear Business Broadband Installation
Gigaclear will install your broadband themselves or through one of the installation contractors. Gigaclear has 4 bands of installation which vary depending on the service you have selected:
- Band A: £108.33 (ex VAT), the distance from street fibre pot and router is less than 10 meters
- Band B: £166.66 (ex VAT), the distance from the street fibre pot and router is between 10 and 35 meters
- Band C: £249.99 (ex VAT), the distance from the street fibre pot and router is between 35 and 100 meters
- Band D: Classed as a special project and requires a bespoke quote
Additional services prices may apply. There is also an activation charge of £166.67
Additional Business Services From Gigaclear
The following are included as standard for all business broadband packages:
- Static IP address
- Unlimited data
- Telephone support 9-5 business days
Optional extra broadband-related services include:
- Bridging
- Additional IP addresses
- Extended telephone support
- 24/7 telephone support
- Next business day maintenance (included in some plans)
- Next any day maintenance
- 4-hour onsite maintenance
- 8-hour guarantee fix
Other business products and service: Gigaclear only offers broadband
Gigaclear Business Broadband Availability
Gigaclear business ultrafast broadband is currently not available throughout the whole of the UK. You can check using your postcode on their website and register your interest in their network on their website to be informed when they can supply you.
Gigaclear Business Broadband Support, Customer Service, & Reporting Faults
You can phone 01865 591 131 (available 24/7) to report a fault and/or issue with your service. Alternatively, you can contact them by email here.
Gigaclear Business Broadband Contact
You can get in contact with Gigaclear using the following numbers:
Customer support: 01865 591 131, lines are open 24/7
Sales: 03708 630 125, lines are open Monday-Friday 9am-5.30pm
Installations: 01865 591 121, lines are open Monday-Friday 9am-5.30pm
Website: https://www.gigaclear.com
Gigaclear Business Broadband Pros/Cons
Pros
- Offers ultrafast broadband with speeds of 100Mbps-1Gbps
- Offers flexible, tailored packages
- Relatively high customer reviews
Cons
- Only provides ultrafast broadband to selected areas of the country at present
- Packages include a lot of hidden extra charges
- Some services or connection charges apply where other providers do not charge