Sky only offers broadband services to businesses when it is combined with TV. Below we look at reviews for the company along with the plans they offer, how much they cost and other key things you need to know to help you decide which business broadband provider is right for your business.
Sky Reviews
Below we look at reviews for Sky from a variety of websites. Please keep in mind that these reviews are for all of Sky’s services and so may not fully reflect their business offerings.
- Trustpilot: 1.1 of 10 based on 2,369 reviews
- Broadband.co.uk: 2.7 out of 5 based on 29,735 reviews.
- Review Centre: 1.8 out of 5 based on 791 reviews.
- Reviews.co.uk: 3.3 out of 5 based on 23 reviews.
- Landlinesaver: 1.3 out of 5 based on 48 users.
Sky Business Broadband Plans, Packages & Prices
Sky currently has 2 business broadband plans that form part of their TV packages for business customers:
Sky WiFi
- Price: varies depending on your business type and the package you are taking
- Download Speed: Up to 17Mbps download
- Set up charge: varies depending on the package
- Contract: length varies depending on the package
Sky WiFi Premium
- Price: varies depending on your business type and the package you are taking
- Download Speed: Up to 76Mbps download
- Set up charge: varies depending on the package
- Contract: length varies depending on the package
Note plans, packages, speeds, and prices were all accurate at the time of publication (24 April 2018) but may have changed since then. Please check Sky’s website for the latest.
Sky Business Broadband Speed
Sky’s plans come with 2 different advertised speeds.
- Regular Sky WiFi: Up to 17Mbps download
- Sky WiFi Premium: Up to 76Mbps download
Sky Background
Sky’s primary business is TV services with phone and internet services being offered as extras to create better packages for customers. Sky’s primary market is domestic customers. Their business services offer packages for businesses who have the public utilising their buildings.
Sky cater their business services to five business types: pubs, hotels, clubs, care homes, and offices. They have built packages that allow each of these business types to create a package that suits them and their customers. All packages are based on TV services with WiFi services as part of the bundle. They offer two levels of WiFi: standard WiFi and premium WiFi. Standard WiFi offers speeds up to 17Mbps and premium WiFi up to 76Mbps.
Sky also offers a partnership service with Molson Coor to give pub businesses the ability to have 2 display advertising screens installed so that they can promote both Molson Coors products and Sky Sports services alongside other advertising.
Switching To Sky Business Broadband
If you want to switch to Sky you will need to contact Sky on 08446 448 959 to discuss your needs and the package options available to your business.
Sky Business Broadband Installation
There are no details about Sky’s installation service.
Additional Business Services From Sky
The following are included as standard for all business broadband packages:
- TV services which will vary depending on your package
- Set up which may be at an additional cost
- Equipment
- Posters to display to advertise the channels and matches available
Premium services include:
- Faster internet speeds of up to 76Mbps
Other business products and service:
- Uplift Media – a partnership with Molson Coors to place 2 digital displays in pubs to advertise Molson Coors brands, Sky Sports fixtures and advertising
Sky Business Broadband Availability
Sky’s availability of services may vary depending on the location of your premises. To find out whether the services are available in your area you should contact Sky to find out on 08446 448 959.
Sky Business Broadband Support, Customer Service, & Reporting Faults
There are no details about the customer service and fault reporting protocols on Sky’s website.
Sky Business Broadband Contact
You can get in contact with Sky using the following numbers:
Customer Services: 08446 448 959
Independent customers:
- Call: 08442 411 411
- Email: sb2b@sky.uk
Group customers:
- Call: 08442 411 611
- Email: groupadmin@sky.uk
Multi-site customers:
- Call: 08442 410 059
- Email: groupadmin@sky.uk
Lines are open Monday-Friday 8.30am-9pm, Saturday and Sunday 8.30am-7pm.
Website: https://business.sky.com
Sky Business Broadband Pros/Cons
Pros
- Public WiFi network that allows customers access to free WiFi
- High-speed WiFi services
- Combines TV packages and broadband services which could offer a better-combined deal
Cons
- Only available with TV packages
- Little information available about broadband services
- Low customer reviews based on whole business, not just business offering