telnetone is a large telecommunication and broadband provider who delivers internet speeds up to 80Mbps. Below we look at reviews for the company along with the plans they offer, how much they cost and other key things you need to know to help you decide which business broadband provider is right for your business.
telnetone Reviews
Below we look at reviews for telnetone from a variety of websites. Please keep in mind that these reviews are for all of telnetone Internet’s services and so may not fully reflect their business offerings.
- Trustpilot: 9.2 of 10 based on 20 reviews.
- Facebook: 5 out of 5 based on 2 users.
telnetone BusinessFibre.co.uk Score: insufficient information to review
telnetone Business Broadband Plans, Packages & Prices
telnetone internet currently has 3 business broadband plans they are:
Broadcall
- Price: £25.00/mo
- Download Speed: Up to 24Mbps
- Upload Speed: Up to 1Mbps
- Usage: Unlimited
- Line rental: included
- Phone package: included
Ultra Fibre
- Price: £33.73/mo
- Download Speed: Up to 40Mbps
- Upload Speed: Up to 10Mbps
- Usage: Unlimited
- Line rental: included
- Phone package: included
Ultra Fibre Plus
- Price: £38.72/mo
- Download Speed: Up to 80Mbps
- Upload Speed: Up to 20Mbps
- Usage: Unlimited
- Line rental: included
- Phone package: included
Note plans, packages, speeds and prices were all accurate at the time of publication (19 June 2018) but may have changed since then. Please check telnetone Internet’s website for the latest.
telnetone Business Broadband Speed
telnetone’s 3 plans come with 3 different advertised speeds.
- Regular Broadband: Up to 24Mbps download / 1Mbps upload
- Fibre: Up to 40Mbps download / 10Mbps upload
- Ultra Fibre: Up to 80Mbps download / 20Mbps upload
telnetone Background
telnetone is part of Master Partner of Telecommunications Management Limited (TML) who were established in 1998. TML is also part of Telcom plus PLC. TML is one of the UK’s largest business broadband providers with over 580,000 UK business on their network. telnetone offers phone only or broadband and phone packages.
telnetone offers a connection to their network within 48 hours. All broadband packages include 24 months of free phone line rental. They promise customers fixed prices with no setup fees. They have a network of dedicated local reps and 24/7 UK based support service.
telnetone’s service is run on BT Openreach lines so you can switch over to them seamlessly with no interruption if you have an existing line. You can keep your same telephone number. All faults are repaired by BT Openreach.
Switching To telnetone Business Broadband
If you want to switch to telnetone, you can place an order online using their web form, or you can call request a call back to discuss your needs.
telnetone Business Broadband Installation
telnetone use BT Openreach lines so if you already have a line installed there should be no interruption in your service when you switch. If you do not have a line installed one can be installed for you.
Additional Business Services From telnetone
The following are included as standard for all business broadband packages:
- Free paper billing
- Wireless router
- Unlimited uncapped data
- Static IP address
- 24/7 UK technical support
Optional extra broadband-related services include:
- Call bundles
Other business products and service: telnetone does not offer any other services than phone and broadband.
telnetone Business Broadband Availability
telnetone’s business broadband is available throughout most of the UK, although not all locations will have higher speed fibre available. You can check using your postcode on their website.
telnetone Business Broadband Support, Customer Service, & Reporting Faults
You can phone 0208 955 5444 (available 24/7) to report a fault and/or issue with your service. Alternatively, you can contact them by e-mail here.
telnetone Business Broadband Contact
You can get in contact with telnetone using the following number:
Technical support: 0208 955 5444
All other queries are dealt with through query forms or call back requests.
Website: http://telnetone.co.uk/
telnetone Business Broadband Pros/Cons
Pros
- Part of a larger group of businesses with a long history in the industry
- Has over 580,000 UK business customers
- Simple broadband and phone packages with optional call bundles
Cons
- Only offers standard fibre to the cabinet service with speeds up to 80Mbps
- Very few customer reviews
- Reliant on BT Openreach for fault repairs