Total Web Solutions is a Cheshire based internet service provider who supplies business broadband and fibre as well as other internet services including hosting and domains.
Below we look at reviews for the company along with the plans they offer, how much they cost and other key things you need to know to help you decide which business broadband provider is right for your business.
Total Web Solutions Reviews
Below we look at reviews for Total Web Solutions from a variety of websites. Please keep in mind that these reviews are for all of Total
Web Solutions’ services and so may not fully reflect their business offerings.
- Trustpilot: 8.7 of 10 based on 18 reviews
- Review Centre: 5 out of 5 based on 2 reviews.
Total Web Solutions Business Broadband Plans, Packages & Prices
Total Web Solutions currently has 5 business broadband plans they are:
Office 20M Unlimited Business Broadband
- Price: £16.45/mo
- Download Speed: Up to 20Mbps
- Upload Speed: Up to 1.3Mbps
- Usage: Unlimited
Business 40M Unlimited Fibre Business Broadband
- Price: £28.44/mo
- Download Speed: Up to 40Mbps
- Upload Speed: Up to 10Mbps
- Usage: Unlimited
- Contract: minimum 12 months
Corporate 80M Unlimited Fibre Business Broadband
- Price: £33.44/mo
- Download Speed: Up to 80Mbps
- Upload Speed: Up to 20Mbps
- Usage: Unlimited
- Contract: minimum 12 month
Ethernet Final Mile
- Price: contact for a quote
- Download Speed: Up to 10Mbps
- Upload Speed: Up to 10Mbps
- Usage: Unlimited
- Contract: minimum 12 month
Fibre Ethernet
- Price: contact for a quote
- Download Speed: Up to 100Mbps
- Upload Speed: Up to 100Mbps
- Usage: Unlimited
- Contract: minimum 12 month
Note plans, packages, speeds, and prices were all accurate at the time of publication (15 May 2018) but may have changed since then. Please check Total Web Solutions’ website for the latest.
Total Web Solutions Business Broadband Speed
Total Web Solutions’ 5 plans come with 3 different advertised speeds.
- Up to 20Mbps download and 1.3Mbps upload
- Up to 40Mbps download and 10Mbps upload
- Up to 80Mbps download and 20Mbps upload
- Up to 10Mbps download and 10Mbps upload
- Up to 100Mbps upload and download
Total Web Solutions Background
Total Web Solutions is an internet service provider based in Cheshire who has been providing business internet services since 1995. They provide services to businesses of all shapes and sizes including public services, utilities, educational establishments, banks, and small businesses.
Their primary business is providing shared and managed hosting solutions for the internet and intranet.
Total Web Solutions also provide other internet related services which include domain name registration, email, e-commerce, broadband, and database solutions.
Total Web Solutions is an ICANN accredited domain registrar, so they can offer domain names direct. They are also can offer a direct clearing bank relationship and can offer online, real-time, credit card transaction capabilities.
Switching To Total Web Solutions Business Broadband
If you want to switch to Total Web Solutions, then you will need to contact them on 0844 856 0681 or email them. They will then check if you have a BT line and the lines speed available in the area.
Total Web Solutions Business Broadband Installation
If you select to have a fibre service, an installer will need to visit your premises to do the installation. Total Web Solutions will arrange this visit when you confirm your order. You will need to provide the hardware or purchase them from Total Web Solutions.
Additional Business Services From Total Web Solutions
The following are included as standard for all business broadband packages:
- Static IP address
- No contention
Optional extra broadband-related services include:
- Line and calls
- Business hosting
- Domain names
- Additional IP addresses
- Elevated Best Effort
- Service regrade fee
- 20M fast-track install
- Enhanced care and premium care
- Early order cancellation
- Late order cancellation
- Routers
Other business products and service:
- Business transaction services
Total Web Solutions Business Broadband Availability
Total Web Solutions Business broadband is available throughout most of the UK, although not all locations will have higher speed fibre available. You can check your line speed by contacting them.
Total Web Solutions Business Broadband Support, Customer Service, & Reporting Faults
You can phone 0844 856 0681 (Monday-Friday 9am-5.30pm and Saturday 9am-12pm) to report a fault and/or issue with your service. Alternatively, you can contact them online, by live chat and/or e-mail here.
Total Web Solutions Business Broadband Contact
You can get in contact with Total Web Solutions using the following number:
Customer services/sales/technical support: 0844 856 0681 (Monday-Friday 9am-5.30pm and Saturday 9am-12pm)
Website: https://www.totalwebsolutions.com/
Total Web Solutions Business Broadband Pros/Cons
Pros
- Provides services to a range of organisations
- Offers a range of broadband and fibre offerings with unlimited data
- Offers a range of other internet services
Cons
- Does not provide 24/7 fault support service
- Low number of customer reviews