Woav is a small utility services provider who supplies broadband only or they combine broadband with phone services. Below we look at reviews for the company along with the plans they offer, how much they cost and other key things you need to know to help you decide which business broadband provider is right for your business.
Woav Reviews
Below we look at reviews for Woav from a variety of websites. Please keep in mind that these reviews are for all of Woav’s services and so may not fully reflect their business offerings.
- Trustpilot: 3.5 of 10 based on 16 reviews
Woav BusinessFibre.co.uk Score: insufficient information to review (average of scores above)
Woav Business Broadband Plans, Packages & Prices
Woav currently has 6 business broadband plans they are:
Unlimited Broadband and Phone
- Price: £13 + £17.66/mo (1 month), £11.50 + £16.10/mo (12 months), £10* + £14.55/mo (24 months). *broadband fee is £0 for the first 12 months
- Download Speed: Up to 17Mbps
- Usage: Unlimited
- Contract: 1 month, 12 months or 24 months
Standard Broadband and Phone
- Price: £10 + £17.66/mo (1 month), £8.50 + £16.10/mo (12 months), £7 + £14.55/mo (24 months)
- Download Speed: Up to 17Mbps
- Usage: 25GB
- Contract: 1 month, 12 months or 24 months
- Setup fee: £30 activation fee on 1-month contract only
Unlimited Fibre and Phone
- Price: £36/mo + £17.66/mo (1 month), £32 +£16.10/mo (12 months), £28* + £14.55/mo (24 months) *broadband fee is £10 for the first 12 months
- Download Speed: Up to 76Mbps
- Upload Speed: Up to 19Mbps
- Usage: Unlimited
- Contract: 1 month, 12 months or 24 months
Standard Fibre and Phone
- Price: £17.50 + £17.66/mo (1 month), £25 + £16.10/mo (12 months), £21 + £14.55/mo (24 months)
- Download Speed: Up to 76Mbps
- Upload Speed: Up to 19Mbps
- Usage: 50GB
- Contract: 1 month, 12 months or 24 months
- Setup fee: £150 (1 month), £30 (12 months), free (24 months)
Unlimited Broadband only
- Price: £17.50/mo (1 month), £16 (12 months), £14.50 (24 months)
- Download Speed: Up to 17Mbps
- Usage: Unlimited
- Contract: 1 month, 12 months or 24 months
- Setup fee: £30 activation fee on 1-month contract only
Standard Broadband only
- Price: £12.50/mo (1 month), £11 (12 months), £9.50 (24 months)
- Download Speed: Up to 17Mbps
- Usage: 25GB
- Setup fee: £30 activation fee on 1-month contract only
Note plans, packages, speeds, and prices were all accurate at the time of publication (30 April 2018) but may have changed since then. Please check Woav’s website for the latest.
Woav Business Broadband Speed
Woav’s 6 plans come with 2 different advertised speeds.
- Regular broadband: Up to 17Mbps download
- Fibre: Up to 76Mbps download / 19Mbps upload
Woav Background
Woav offers a range of utility services to businesses including broadband, phone, energy, and water. They offer to combine deals for broadband and phone.
Woav has the mission to provide its customers with great services at unbeatable prices. They aim to add value to their customers through their services.
Their propositions are designed for small business owners and they try to keep their packages simple and transparent. They provide their customers with a dedicated customer service team.
They are currently offering discounts to customers who sign up for 24-month contracts by giving them the first 12-month broadband free (only available on unlimited broadband and fibre packages when combined with phone services).
Switching To Woav Business Broadband
If you want to switch to Woav you can place your order online or over the phone on 0330 159 8099. You will need to complete the details about your business and your payment details. Once you have completed these details Woav will complete the switch for you. You may need to contact your current provider to cancel your contract.
Woav Business Broadband Installation
The installation timescales and processes are not detailed but some packages charge for connections, £30 on broadband and up to £150 on fibre if you select a short contract length.
Additional Business Services From Woav
The following are included as standard for all business broadband packages:
- Static IP address
- Free connection and activation (excluding 1-month contracts)
- Wireless router (excluding 1-month contracts)
- Free line transfer (excluding 1-month contracts)
Other business products and service:
- Energy
- Water
Woav Business Broadband Availability
Woav Business broadband is available throughout most of the UK, although not all locations will have higher speed fibre available. You can check using your postcode on their website to see what speed you should expect.
Woav Business Broadband Support, Customer Service, & Reporting Faults
You can phone 0330 159 8099 (available Monday-Friday 9am-6pm) to report a fault and/or issue with your service.
Woav Business Broadband Contact
You can get in contact with Woav using the following number:
Customer services: 0330 159 8099 lines are open Monday-Friday 9am-6pm.
Website: https://woav.co.uk
Woav Business Broadband Pros/Cons
Pros
- Offer shorter contracts
- Some longer contracts have special offers
- Specialised service for small business
- Provide other utility services
Cons
- Only cater for smaller business
- Faults can only be reported during weekday working hours
- Smaller provider