BT and Zen are two great options when it comes to UK business broadband providers.
Below we compare them to find out which has the best reviews and which has the cheapest options.
BT vs Zen User Reviews
| BT | Zen | |
| Trustpilot Review Score | 1.4 | 4.4 |
| Number of Trustpilot Reviews | 1,191 | 9,530 |
| Percent 5-star reviews | 13% | 75% |
| Percent 4-star reviews | 2% | 10% |
| Percent 3-star reviews | 1% | 4% |
| Percent 2-star reviews | 2% | 3% |
| Percent 1-star reviews | 82% | 8% |
| Year Founded | 1980 |
BT vs Zen Broadband Speeds & Prices
| BT | Zen | |
| Basic Business Broadband Cost Per Month (ex VAT) | £29.95 | £29 |
| Basic Business Broadband Download Speed | 36 Mbps | 67Mbps |
| Basic Business Broadband Upload Speed | 9 Mbps | 9-17Mbps |
| Top Business Broadband Cost Per Month (ex VAT) | £54.95 | £49 |
| Top Business Broadband Download Speed | 910 Mbps | 67Mbps |
| Top Business Broadband Upload Speed | 104 Mbs | 9-17Mbps |
BT vs Zen Leased Lines, VoIP & Mobiles
| BT | Zen | |
| Offer Leased Lines? | Yes | Yes |
| Leased Price Per Month From (Ex VAT) | £195.00 | Not specified |
| Offer Business VoIP? | Yes | Yes |
| Business VoIP Price Per Month From (Ex VAT) | £7.89 | £5 |
| Offer Business Mobiles? | Yes | Not specified |
| Business Mobile Price Per Month From (ex VAT) | £21.00 | Not specified |
BT vs Zen Internet Services Comparison
| BT | Zen | |
| Business VPN | Yes | Yes |
| Ethernet P2P | Yes | Yes |
| SD-WAN | Yes | Yes |
| Business Messaging | Yes | Not specified |
| Guest-Wifi | Yes | Yes |
| IT Support | Yes | Not specified |
| Static IP | Yes | Yes |
| 4G Backup | Yes | Yes |
| Wifi Hotspots | Yes | Yes |
| Business TV | No | Yes |
BT vs Zen Customer Support & Reliability
| BT | Zen | |
| Uptime % | 100.00% | 99.90% |
| Phone Support | Yes | Yes |
| Support Available | 24/7 | Yes |
| Website | BT Website | Zen Website |
Which is cheaper BT or Zen?
BT’s business broadband plans start at £29.95 per month (excluding VAT) and go up to £54.95 per month.
Whereas Zen’s business broadband plans start at £29 per month (excluding VAT) and go up to £49 per month.
Who offers faster broadband speeds BT or Zen?
BT’s business broadband speeds range between 36 Mbps and 910 Mbps for downloads and 9 Mbps and 104 Mbs for uploads.
In contrast, Zen’s business broadband speeds range between 67Mbps and 67Mbps for downloads and 9-17Mbps and 9-17Mbps for uploads.
Which company is better BT or Zen?
BT has an average Trustpilot rating of 1.4 based on 1,191 reviews. Of which 13% are 5-star ratings and 82% are 1-star ratings.
Zen in comparison has an average Trustpilot rating of 4.4 based on 9,530 reviews. Of which 75% are 5-star ratings and 8% are 1-star ratings.
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