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CloudScape Connect Business Broadband Reviews

CloudScape Connect LogoCloudScape Connect is a small internet service provider based in Leicester that delivers a range of broadband services for businesses. Below we look at reviews for the company along with the plans they offer, how much they cost and other key things you need to know to help you decide which business broadband provider is right for your business.

CloudScape Connect Internet Reviews

Below we look at reviews for CloudScape Connect Internet from a variety of websites. Please keep in mind that these reviews are for all of CloudScape Connect Internet’s services and so may not fully reflect their business offerings.

  • Trustpilot: 8.5 of 10 based on 10 reviews
CloudScape Connect BusinessFibre.co.uk Score: 8.5 out of 10 (average of scores above)

CloudScape Connect Internet Business Broadband Plans, Packages & Prices

CloudScape Connect Internet currently has 3 advertised business broadband plans they are:

ADSL/2/2+ Broadband

  • Price: £12/mo
  • Download Speed: Up to 24Mbps
  • Usage: 100GB

Standard Fibre Broadband

  • Price: £20/mo
  • Download Speed: Up to 40Mbps
  • Upload Speed: Up to 10Mbps
  • Usage: 100GB

Superfast Fibre Broadband

  • Price: £25/mo
  • Download Speed: Up to 80Mbps
  • Upload Speed: Up to 20Mbps
  • Usage: 100GB

CloudScape Connect also offers Ethernet First Mile, Bonded ADSL and Leased Lines but they do not give any details about them. You will need to contact them for further details.

Note plans, packages, speeds and prices were all accurate at the time of publication (5 June 2018) but may have changed since then. Please check CloudScape Connect Internet’s website for the latest.

CloudScape Connect Internet Business Broadband Speed

CloudScape Connect Internet’s 3 plans come with 3 different advertised speeds.

  • ASDL Broadband: Up to 24Mbps download
  • Regular Broadband: Up to 40Mbps download / 10Mbps upload
  • Superfast Fibre: Up to 80Mbps download / 20Mbps upload

CloudScape Connect Internet Background

CloudScape Connect is a small internet service provider based in Leicester that was created in 2014 after the acquisition of a small wholesale internet provider. The founders acquired the company after their business had experienced numerous issues from internet service providers, so they decided to take control of the situation by set up their own broadband service.

Based on their poor experience of internet service providers they set out to create something different and they pride themselves in delivering good customer service from answering the phones quickly and not using call centres to manage their calls.

CloudScape Connect is a Tier 2 independent telecommunications business who operate their own network. They are registered and regulated by Ofcom.

Switching To CloudScape Connect Internet Business Broadband

If you want to switch to CloudScape Connect you will need to call them to discuss your needs and select which package you want.

CloudScape Connect Internet Business Broadband Installation

There is no information available on CloudScape Connect’s installation service.

Additional Business Services From CloudScape Connect Internet

The following are included as standard for all business broadband packages:

  • Static IP address
  • 12-month contract
  • Unlimited data allowance for £5 per month

Optional extra broadband-related services include:

  • Phone line with monthly rental at £12.50

Other business products and service:

  • Email
  • Phones
  • Hosting
  • Software

CloudScape Connect Internet Business Broadband Availability

CloudScape Connect Internet’s business broadband is available throughout most of the UK, although not all locations will have higher speed fibre available. You can check using your postcode on their website.

CloudScape Connect Internet Business Broadband Support, Customer Service, & Reporting Faults

You can phone 0345 688 7227 (available 9am-7pm) to report a fault and/or issue with your service. Alternatively, you can contact them online through their support portal, by SMS and/or e-mail here.

CloudScape Connect Internet Business Broadband Contact

You can get in contact with CloudScape Connect Internet using the following numbers:

0345 688 7227

0116 274 7360

Website:  https://www.cloudscapeconnect.com/

CloudScape Connect Internet Business Broadband Pros/Cons

Pros

  • Offers a range of broadband services with or without phone line rental
  • Provides a range of other internet and communication products and services
  • 24/7 support regardless of contract

Cons

  • No information about some of their internet services (EFM, bonded lines and leased lines)
  • Little information on the delivery and service provided
  • Only a small number of customer reviews

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