Fastnet are an internet service provider based in Brighton who offer services to businesses only and they support businesses of all sizes.
Below we look at reviews for the company along with the plans they offer, how much they cost and other key things you need to know to help you decide which business broadband provider is right for your business.
Fastnet Reviews
Below we look at reviews for Fastnet from a variety of websites. Please keep in mind that these reviews are for all of Fastnet’s services and so may not fully reflect their business offerings.
There are no customer reviews available for Fastnet.
Fastnet BusinessFibre.co.uk Score: insufficient information to review (average of scores above)
Fastnet Business Broadband Plans, Packages & Prices
Fastnet currently has 5 business broadband plans they are (NOTE prices exclude landline rental and VAT):
Essential Fibre
- Price: £24.99/mo
- Download Speed: Up to 40Mbps
- Upload Speed: Up to 10Mbps
- Usage: 50Gb
- Static IP addresses: 1
- Contract: 12 months
Pro Fibre
- Price: £39.99/mo
- Download Speed: Up to 40Mbps
- Upload Speed: Up to 10Mbps
- Usage: 200Gb
- Static IP addresses: 2
- Contract: 12 or 24 months
- Installation: free on 24-month contract
Unlimited Fibre
- Price: £55/mo
- Download Speed: Up to 80Mbps
- Upload Speed: Up to 20Mbps
- Usage: Unlimited
- Static IP addresses: 8
- Contract: 12 or 24 months
- Installation: free on 24-month contract
Fibre 360
- Price: £79.99/mo
- Download Speed: Up to 80Mbps
- Upload Speed: Up to 20Mbps
- Usage: Unlimited
- Support: 12-hour fix
- Static IP addresses: 8
- Contract: 12 or 24 months
- Installation: free on 24-month contract
- Price: contact for a quote
- Download Speed: Up to 10Gbps
- Upload Speed: Up to 10Gbps
- Usage: Unlimited
- Support: 6-hour fix
- Installation: free on 24-month contract
Note plans, packages, speeds, and prices were all accurate at the time of publication (15 May 2018) but may have changed since then. Please check Fastnet’s website for the latest.
Fastnet Business Broadband Speed
Fastnet’s 5 plans come with 3 different advertised speeds.
- Regular Broadband: Up to 40Mbps download / 10Mbps upload
- Fibre: Up to 80Mbps download / 20Mbps upload
- Leased Line: Up to 10Gbps upload and download
Fastnet Background
Fastnet is a Brighton based internet service provider who has been delivering services to businesses only for over 20 years. They provide services to all types and sizes of businesses including both the public and private sector from small start-ups to multinational corporations.
Fastnet are fully owner managed business who provide all their services from the ground up. They are committed to offering seamless connectivity and data protection. Fastnet give their customers the option to have back up services installed so that if their line goes down another line will take over.
Switching To Fastnet Business Broadband
If you want to switch to Fastnet you will need to contact them either by phone or live chat to discuss your needs and select the most appropriate package.
Fastnet Business Broadband Installation
All Fastnet’s broadband and fibre services require a dedicated PSTN line. Fastnet will install a new line if needed for £99 and will charge line rental of £13.92 per month.
Additional Business Services From Fastnet
The following are included as standard for all business broadband packages:
- Minimum 1 free static IP address
- Free router for life on all 24-month contracts
Optional extra broadband-related services include:
- Site-to-site connectivity
- Hosting
- Domains
- Cloud services
- VoIP – voice over internet protocol
- Security and backup data services
- Backup services to keep lines running 24/7
Other business products and service: Fastnet does not supply any other products or services.
Fastnet Business Broadband Availability
Fastnet Business broadband is available throughout most of the UK, although not all locations will have higher speed fibre available. You will need to contact them to find out what speed they can offer you.
Fastnet Business Broadband Support, Customer Service, & Reporting Faults
You can phone 01273 688088 (Monday-Friday 9am-5.30pm) to report a fault and/or issue with your service, for packages with enhanced fault services will be given an alternative number. Alternatively, you can contact them online, by live chat and/or e-mail here. And you can read their online help guides here.
Fastnet Business Broadband Contact
You can get in contact with Fastnet using the following number:
Sales: 01273 688088, lines are open Monday-Friday 9am-5.30pm
Website: https://fastnet.co.uk/
Fastnet Business Broadband Pros/Cons
Pros
- Own UK support centre
- Offer a range of broadband speeds and data allowances
- Offer back up line services to help business continuity
- Over 20 years experience
Cons
- No customer reviews
- Small business