Toople are a small broadband provider who also supply mobiles and business phone systems. Below we look at reviews for the company along with the plans they offer, how much they cost and other key things you need to know to help you decide which business broadband provider is right for your business.
Toople Reviews
Below we look at reviews for Toople from a variety of websites. Please keep in mind that these reviews are for all of Toople’s services and so may not fully reflect their business offerings.
- Trustpilot: 8.8 of 10 based on 81 reviews
- Facebook: 2.3 out of 5 based on 3 reviews.
Toople Business Broadband Plans, Packages & Prices
Toople currently has 4 business broadband plans they are:
Business Broadband Fresh 12
- Price: From £0 + £17.49 line rental/mo
- Download Speed: Up to 24Mbps
- Usage: Unlimited
- Contract: 12 months
- Setup fee: £39.99 connection fee + £17.49 new line connection fee
- Extras: £4 unlimited UK call pack
Business Broadband Fresh
- Price: From £0 + £18.49 line rental/mo
- Download Speed: Up to 24Mbps
- Usage: Unlimited
- Contract: 24 months
- Setup fee: £0 connection fee + £18.49 new line connection fee
- Extras: £4 unlimited UK call pack
Business Fibre Lite Fresh
- Price: From £12.50 + £17.49 line rental/mo
- Download Speed: Up to 40Mbps
- Upload Speed: Up to 10Mbps
- Usage: Unlimited
- Contract: 24 months
- Setup fee: £49.99 connection fee + £25 new line connection fee
- Extras: £4 unlimited UK call pack
Business Broadband Fresh 12
- Price: From £18 + £17.49 line rental/mo
- Download Speed: Up to 80Mbps
- Upload Speed: Up to 20Mbps
- Usage: Unlimited
- Contract: 24 months
- Setup fee: £0 connection fee + £0 new line connection fee
- Extras: £4 unlimited UK call pack
Note plans, packages, speeds, and prices were all accurate at the time of publication (30 April 2018) but may have changed since then. Please check Toople’s website for the latest.
Toople Business Broadband Speed
Toople’s 4 plans come with 3 different advertised speeds.
- Regular Broadband: Up to 24Mbps download
- Fibre Lite: Up to 40Mbps download / 10Mbps upload
- Fibre XL: Up to 84Mbps download / 20Mbps upload
Toople Background
Toople offers a range of internet and telecommunication services which include broadband, business phone system services, mobile phone contracts operated through the O2 network, and devices including tablets and smartphones.
Toople aims to provide businesses with telecommunication solutions that are transparent and affordable. They will also claim to offer reliable service at competitive prices as they guarantee to beat your current provider’s line rental prices.
They have a dedicated customer service team with a UK based contact centre. Toople also own all of the software that they use which mean they can implement services cost-effectively and quickly.
Switching To Toople Business Broadband
If you want to switch to Toople you can buy online or call 0800 049 9499. Switching will take to up to 10 working days.
Toople Business Broadband Installation
If you already have a telephone line supplied by a BT line, then Toople can transfer the services to you within 10 working days. An engineer will not need to visit to connect you. If you do not have a telephone line installed, then an engineer will need to install a line to your premises.
Additional Business Services From Toople
The following are included as standard for all business broadband packages:
- Free router
- Free static IP
Other business products and service:
- Mobiles
- Phone systems
Toople Business Broadband Availability
Toople business broadband is available throughout most of the UK, although not all locations will have higher speed fibre available. You can check using your postcode on their website for the anticipated speeds.
Toople Business Broadband Support, Customer Service, & Reporting Faults
There are no details about fault or issue reporting procedures or a number to call.
Toople Business Broadband Contact
You can get in contact with Toople using the following numbers:
Customer services: 0808 273 6864, lines are open Monday-Friday 9am-5pm
Sales: 0800 049 9499, lines are open Monday-Friday 9am-5pm
Website: https://www.toople.com/business-broadband/
Toople Business Broadband Pros/Cons
Pros
- Offers free broadband on some contracts
- Offers unlimited data usage on all contracts
- UK contact centres
- Good customer reviews
Cons
- Small and relatively new provider
- Customer services/faults are only open weekend day business hours