Telappliant is a large internet service provider who also offers a wide range of telecommunications services. Below we look at reviews for the company along with the plans they offer, how much they cost and other key things you need to know to help you decide which business broadband provider is right for your business.
Telappliant Internet Reviews
Below we look at reviews for Telappliant Internet from a variety of websites. Please keep in mind that these reviews are for all of Telappliant Internet’s services and so may not fully reflect their business offerings.
- Trustpilot: 9.5 of 10 based on 140 reviews.
- Facebook: 2.3 out of 5 based on 6 users.
Telappliant Internet BusinessFibre.co.uk Score: 7.0 out of 10 (average of scores above)
Telappliant Internet Business Broadband Plans, Packages & Prices
Telappliant Internet currently has 6 business broadband plans they are:
ADSL
- Price: £29.99/mo
- Download Speed: Up to 24Mbps
- Upload Speed: Up to 2.5Mbps
- Usage: Unlimited
- Installation: Free
- Line rental: Free
- Price: £29.99/mo
- Download Speed: Up to 80Mbps
- Upload Speed: Up to 20Mbps
- Usage: Unlimited
- Installation: £99 or free on 36-month contract
- Line rental: £10
Ethernet
- Price: from £120/mo
- Download Speed: Up to 80Mbps
- Upload Speed: Up to 80Mbps
- Usage: Unlimited
- Installation: Free on 36-month contracts
- Installation time: 30 days
- Fault fix SLA: 7hours
Ethernet EFM
- Price: from £150/mo
- Download Speed: Up to 20Mbps
- Upload Speed: Up to 20Mbps
- Usage: Unlimited
- Installation: Free on 36-month contracts
- Installation time: 30 days
- Fault fix SLA: 7hours
Fixed Leased Line
- Price: £299
- Download Speed: Up to 1Gbps
- Upload Speed: Up to 1Gbps
- Usage: Unlimited
- Installation: Free on 36-month contracts
- Installation time: 30-60 days
- Fault fix SLA: 5 hours
Wireless Leased Line
- Price: £199
- Download Speed: Up to 1Gbps
- Upload Speed: Up to 1Gbps
- Usage: Unlimited
- Installation: Free on 36-month contracts
- Installation time: 5-15 days
- Fault fix SLA: 5 hours
Note plans, packages, speeds and prices were all accurate at the time of publication (12 June 2018) but may have changed since then. Please check Telappliant Internet’s website for the latest.
Telappliant Internet Business Broadband Speed
Telappliant Internet’s 6 plans come with a variety of different advertised speeds up to:
- Regular Broadband: Up to 24Mbps download / 2.5Mbps upload
- FTTC: Up to 80Mbps download / 20Mbps upload
- Ethernet: Up to 80Mbps upload and download
- EFM: Up to 20Mbps upload and download
- Leased line: Up to 1Gbps upload and download
Telappliant Internet Background
Telappliant has been providing advanced communication solutions to businesses since 2003 and they serve over 20,000 business customers across the UK. They provide services to a wide range of sectors including public sector, education, charities, construction, accommodation, retail, food establishments, including financial services.
Telappliant has built a resilient and robust data network that is now one of the largest in the country. Their extensive service range is designed to improve productivity and workflow for their clients which can result in increased customer satisfaction.
Telappliant also offers a price match guarantee which means they won’t be beaten on price.
Switching To Telappliant Internet Business Broadband
If you want to switch to Telappliant you can contact them online or call 0345 557 6100.
Telappliant Internet Business Broadband Installation
Telappliant’s installation costs vary but they offer many packages with free installation depending on the length of contract which may need to be for 36-months to be eligible for free installation.
Installation timescales vary but Wireless Leased Line take 5-15 days, Fixed Leased Lines take 30-60 days, Ethernet and EFM both take up to 30 days.
Additional Business Services From Telappliant Internet
The following are included as standard for all business broadband packages:
- UK based telephone and online support
- Flexible contract periods
- Free router with upgrade option
- Managed install
Optional extra broadband-related services include:
- Secure voice services
Other business products and service:
- Phone systems
- Call plans
- SIP trunking
- Phone numbers
- Card payment solutions
- Unified communications
- Secure voice communications
- Call recording
- Number porting
- Cloud services
- Managed services
Telappliant Internet Business Broadband Availability
Telappliant Internet’s business broadband is available throughout most of the UK, although not all locations will have higher speed fibre available. You can check using your postcode on their website.
Telappliant Internet Business Broadband Support, Customer Service, & Reporting Faults
You can phone 0345 004 4040 (available 24/7) to report a fault and/or issue with your service. Alternatively, you can contact them online email here to log a ticket. And you can read their online help guides here.
Telappliant Internet Business Broadband Contact
You can get in contact with Telappliant Internet using the following numbers:
Direct sales: 0345 557 6100
Enquiries and support: 0345 004 4040
Website: https://www.telappliant.com/
Telappliant Internet Business Broadband Pros/Cons
Pros
- Large, experienced business with a high number of customers
- A wide range of internet and telecommunication service options
- Flexible offering suitable to most business sizes with speeds up to 1Gbps
- Offer a price matching guarantee
Cons
- Fairly low level of customer reviews